Manage Client Communities at Scale
Teams, roles and a project per client in one account, wherever their communities live
If you manage paid Telegram communities on behalf of clients, you need more than a single-creator tool. You need separate access for community managers and billing staff, project isolation between clients, and audit trails for what happened and when.
The Problem With Managing This Manually
No way to give team members access without sharing credentials
Your community manager needs to check subscription status, but you can't share your account password with them. There's no role-based access on single-creator platforms.
No audit trail
When something goes wrong — a subscriber was removed incorrectly, a payment wasn't processed — you can't trace who took what action and when.
Client projects visible to all team members
If you manage five clients, your community manager for client A shouldn't see client B's subscriber data or revenue numbers.
Manual billing reconciliation across clients
Each client has different payment setups and subscriber counts. Tracking this across spreadsheets per client doesn't scale past a handful of accounts.
How Subscriby Solves It
Each feature maps to a specific problem you deal with today.
Teams with 81 fine-grained permissions
Invite community managers, billing admins, and support staff with specific permissions. A community manager can view and manage subscribers but cannot touch billing. A billing admin sees revenue but cannot change subscription plans.
Project-level data isolation
Each client is a separate project. Team members only see the projects they've been given access to. Client A's data stays separate from client B's by design.
Activity log for accountability
Every action — subscription changes, plan updates, member removals — is logged with the actor (human, API token, or system) and timestamp. Full audit trail available.
REST API + Zapier + n8n for automation
Automate subscriber onboarding, CRM updates, and reporting across all client projects using the Subscriby API, Zapier integration, or n8n community node.
MCP server for AI-assisted management
Use AI assistants to query subscriber analytics, check plan performance, and generate access codes across multiple client projects without logging in manually.
Coupon codes per client campaign
Each client project gets its own codes, capped and scheduled independently. Run a launch discount for one client without touching another, and report back with real figures — redemptions, discount given and revenue actually taken per code.
Per-client support inbox with assignment
Each client project has its own inbox, so a member question reaches the staff who cover that account and nobody else. Assign threads, leave internal notes your client never sees, and route new messages into your own helpdesk over webhooks or Zapier.
How to Get Started
- 1
Create a Subscriby account and add each client as a separate project.
- 2
Connect each client's Telegram bot to their respective project.
- 3
Create team members with role-based access — community manager role, billing role, analytics-only role.
- 4
Assign team members to specific client projects only.
- 5
Enable the payment gateways each client needs — Stripe, PayPal, regional gateways as required.
Payment Gateways
Relevant options for your audience and region.
Common Questions
- Can I manage multiple clients from one Subscriby account?
- Yes. Each client is a separate project in your account. You can manage all of them from a single login, switching between projects as needed.
- Can I give a community manager access without them seeing billing or revenue?
- Yes. Subscriby Teams (Growth Plan) has 81 fine-grained permissions. You can create a community manager role with subscriber view and management permissions but no access to billing, revenue, or account settings.
- Is there an activity log showing who did what?
- Yes. Every action in Subscriby is logged with the actor (user, API token, or system) and timestamp. This gives you an audit trail for client accountability and internal team review.
- Does Subscriby have an API for building client reporting dashboards?
- Yes. The REST API has 40 resource families including subscribers, plans, payment history, and analytics. You can pull this data into your own reporting tool or connect via Zapier or n8n.
- Which Subscriby plan do agencies need?
- Growth ($89/mo) — it's the only plan with Teams. The 1% transaction fee and twenty projects, twenty-five billed annually, make it the right fit for managing multiple client communities. Every fee is a line of the Transaction Fees ledger, filtered per project, so one client's fees read apart from another's.
- Can I run promotional discounts for a client?
- Yes. Coupon codes are per project, so each client's campaign is isolated. Set a percentage or fixed amount, cap the total uses, restrict it to chosen plans, and schedule the window. The dashboard reports what each code brought in, which is the number a client actually wants to see.
Start Free — Build Your Agencies Community Today
Free Plan includes 3 projects. No monthly fee — card on file required to charge transaction fees. Every one of them is shown on your Transaction Fees ledger.
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